You can create orders for your customers and send them directly to the B3 app for business. The orders that you create on behalf of your customers automatically placed as callcenter orders. Callcenter orders are similar to the orders that your customers create for themselves. A callcenter order is converted places as pending and is converted to approved once accepted via the B3 app for business.
Callcenter orders are useful when you need to do the following tasks:
- Accept payment for an order that you make over the phone, in person, or elsewhere.
- Manually re-create mistaken orders from any of your active sales channels.
- Take pre-orders. (Processing)